Privacy Policy
A legal disclaimer
Total Recall Consultation LLC
Effective Date: August 26, 2026
Company: Total Recall Consultation LLC
Location: Sunrise, Florida
Total Recall Consultation (“TRC,” “we,” “our,” or “us”) is committed to protecting the privacy of homeowners who seek guidance, education, and support regarding HOA and COA governance in the state of Florida. This Privacy Policy explains how we collect, use, store, and protect your information when you engage with our services, attend seminars, complete forms, or participate in one‑to‑one consultations.
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🔒 1. Information We Collect
- Personal Information — Name, contact details, property address, HOA/COA community name, and communication preferences.
- Consultation Details — Notes, questions, uploaded documents, and information you voluntarily provide during consultations.
- Document Submissions — Governing documents, violation letters, budgets, meeting minutes, or other materials you request us to review.
- Technical Information — Basic analytics such as page visits, form submissions, and device/browser type when using our website or online forms.
- Seminar Participation — Registration details, attendance records, and survey responses.
We do not collect Social Security numbers, banking information, or other highly sensitive personal data.
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🛠️ 2. How We Use Your Information
We use your information to:
- Provide one‑to‑one consultations
- Deliver seminars and educational sessions
- Review and analyze HOA/COA documents
- Offer guidance on Florida statutes and governing documents
- Improve our services, forms, and educational materials
- Communicate updates, confirmations, or follow‑up information
- Maintain internal records for quality assurance and compliance
We do not sell, trade, or rent your personal information.
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🤝 3. How We Share Information
We may share information only in the following limited circumstances:
- With your explicit permission — e.g., if you ask us to communicate with a third party on your behalf.
- With service providers — such as secure form platforms (Wix, Jotform) used to process submissions.
- When required by law — such as responding to lawful subpoenas or regulatory requests.
We do not share your information with HOA boards, management companies, or attorneys unless you explicitly request it.
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🔐 4. Data Storage & Security
We use secure digital systems and encrypted platforms to store consultation notes, uploaded documents, and form submissions. Access is restricted to authorized TRC personnel only.
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure.
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🗂️ 5. Your Rights
You have the right to:
- Request access to the information we hold
- Request corrections to inaccurate information
- Request deletion of your data when appropriate
- Opt out of non‑essential communications
- Request a copy of your submitted documents or consultation notes
We will respond to all requests within a reasonable timeframe.
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🧾 6. Cookies & Website Tracking
Our website may use basic cookies for:
- Functionality
- Form performance
- Analytics
We do not use cookies for advertising or cross‑site tracking.
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📘 7. Children’s Privacy
Our services are intended for adults involved in HOA/COA matters. We do not knowingly collect information from individuals under 18.
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🔄 8. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent revision. Continued use of our services indicates acceptance of the updated policy.
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📬 9. Contact Us
For questions or privacy requests, contact:
Total Recall Consultation LLC
Sunrise, Florida
Phone: 754-227-9080
Email: contact@totalrecallconsultation.com